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  • What areas do you cover?
    We provide professional cleaning services across the West Midlands, including Birmingham, Wolverhampton, Coventry, Dudley, Walsall, and surrounding areas.
  • What types of cleaning services do you offer?
    We offer a range of cleaning services, including: Standard Cleaning – Regular home cleaning for a fresh and tidy space. Deep Cleaning – A more thorough clean for a refreshed home (not for end-of-tenancy). End of Tenancy Cleaning – Designed to meet landlord and letting agency standards. Quarterly Subscription– Perfect for hassle free, cost effective regular cleans booked in advance.
  • Do I need to provide cleaning supplies and equipment?
    No, our cleaners bring all the necessary cleaning products and equipment. However, if you prefer us to use your own supplies, just let us know.
  • How do I book a cleaning service?
    You can easily book online through our website or contact us by phone or email to schedule your cleaning.
  • How much does cleaning cost?
    Our pricing is based on the size of your property and the type of clean required. You can view our full pricing details on the 'Our Services' page of our website.
  • How do I pay for my cleaning service?
    We accept payments via debit/credit card and bank transfer. Payment is required before the service is carried out.
  • Do I need to be home during the cleaning?
    It’s up to you! You can be home or arrange in advance for our team to access your property while you're away.
  • How long will the cleaning take?
    Standard cleans typically take 2.5 to 3 hours depending on the property size. Deep cleans and end-of-tenancy cleans may take longer, depending on the level of cleaning required.
  • What if I need to reschedule or cancel my booking?
    We understand that plans change. Please notify us at least 24 hours in advance if you need to reschedule or cancel your appointment to avoid a cancellation fee.
  • Are your cleaners insured and vetted?
    Yes! All our cleaners are fully vetted, trained, and insured for your peace of mind.
  • Do you offer same-day cleaning?
    Same-day cleaning may be available depending on our schedule. Please contact us to check availability.
  • What if I’m not happy with the cleaning?
    Customer satisfaction is our priority. If you’re not satisfied, please let us know within 24 hours, and we’ll do our best to resolve any issues. Still have questions? Contact us today—we're happy to help!
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